Politique d’expédition

Shipping Policy

At Petitchampi, we strive to process and ship all orders promptly. Once your order has been shipped, you will receive a confirmation email with tracking information.

Processing Time
Orders are typically processed within 2–5 business days. Processing times may be longer during peak seasons or due to high order volumes.

Delivery Times
Delivery times depend on the shipping carrier and destination. While we do our best to provide accurate estimates, delivery dates are not guaranteed.

Delays
We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other factors beyond our control. Refunds will not be issued for late deliveries.

Missing or Damaged Items
If your order arrives with missing or damaged items, please contact us within 7 days of delivery at info@petitchampi.com with your order number and clear photos. We will provide a replacement in accordance with our Refund Policy.

Incorrect Address
Please ensure your shipping information is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.